The application is also used to manage the submission and review of the MFRs that result from the contract/project budgets, and to generate voucher numbers for all payments and disbursements, programmatic and otherwise. The PB&MFR application has the capacity to manage the fiscal and payment issues arising from final closeout of the Department’s contracts. Specifically, the application is used to track, manage, and record the final closeout data for all contracts, WIA and otherwise, pursuant to the Federal Circular A-133 CPA/Program audit requirements. The application is used to facilitate refunds from contractors after the determination of final liability.

In addition to these existing critical functions/capabilities, the PB&MFR Accounting & Reporting Module enables the application to generate all the necessary reports required by the WIA regulations, New York State Department of Labor (NYSDOL), and other oversight bodies (including all cash reports and draw down requests) by funding stream (sub-program, program, grant) and PY. This is a paperless system of preparing these reports. All the reporting is to be based on one, or a combination of these three reporting tiers.
The PB&MFR Central Validation Reporting (CVR) Module is designed to process all incoming contractor claims. The application imports customer data from ACMS and distributes them by vendor, project budget, program and program year.

The application performs all the necessary steps to validate the claims and distribute them electronically and via e-mail to accounts payable staff, program management, and contractors.

SBS is seeking a Senior PowerBuilder Developer to work with our Technology Unit on maintaining and supporting the PB&MFR System. Responsibilities will include:
1. Resolve and system support issues that are reported.
2.Develop code to support business process and business requirements.
3.Work with a DBA to determine where and how to make additions and/or changes to the existing database structure in PB&MFR.
4.Thoroughly test and debug code; and
5.Develop technical documentation and provide SBS with a comprehensive knowledge transfer.

Under supervision, the consultant will  provide the following services:
1. Provide formal recommendations on design specs for server infrastructure to support the OFE Application.
2. Planning, designing, architecture, installation, configuration, and ongoing operational administration of the database application including hardware and software.
3. Day-to-day administration of one or more Microsoft SQL Server systems and related software.
4. Evaluate and recommend management tools and other related software tools as required.
5. Programming and Designing Front-end aspects of the data base application
6. Design and Maintenance of the User Interface
7. Troubleshoot application and database issues and system slow-downs, monitor event logs, monitor disk and server utilization.
8. Configure and maintain database backup procedures, testing database restore capabilities; plan and implement disaster recovery procedures, ensure systems reliability, maximize uptime and react to anomalies of Mission Critical systems.
9. Data modeling and database design and support to improve efficiency.
10. Monitoring of databases to optimize performance, and resource, and making recommendations for database integration issues including data migration, maintenance, capacity planning, and new application support.
11. Monitoring and maintaining database and web application security
12. Maintaining the availability and integrity of application
13. Evaluating and recommending new procedures, software, and hardware in support of the
application
14. Providing ad-hoc reporting as requested
15. Producing and maintaining complete documentation of all work
16. Develop System and Technical Documentation for knowledge transfer for selected employees from internal units.

Scope of Service:

Project Manager

§    Responsible for the project management including assurance that project is in scope and on schedule.
§    Responsible for working closely with the stakeholders to analyze business processes, identify application requirements, assess gaps, roles and data.
§    Act as technical lead for the project. This includes
o    Working with the vendor and the DoITT information utility team to successfully implement and deploy the solution in a DoITT hosted environment.
o    Working with the stakeholder agencies to ensure successful installation of bar code workstations and successful migration of existing data into the new system.
§    Co-ordinate training sessions for stakeholder agency personnel to ensure successful launch of the inventory management process.
IMPORTANT: CANDIDATE(S) SUBMITTED FOR THIS SOLICITATION ARE EXPECTED TO BE AVAILABLE FOR THEIR INTERVIEW FOR A ONE WEEK PERIOD OF SEPTEMBER 4, 2008 THROUGH SEPTEMBER 11,  2008.

8 years PM/BA
PMP Certification
Inventory Management

Review, evaluate, install, implement and maintain institutional Microsoft SQL Server databases. Maintenance to include performance tuning of all production Microsoft SQL Server databases. Identify data sources, provide data flow diagrams and document the processes. Write and maintain code for database access including stored procedures. Primarily responsible for the maintenance of an in-house database. Additional responsibilities for the maintenance and support of other SQL server databases. These databases are critical to the operation of the department.
Duties include: Developing logical data models:  Define entities; design entity keys; and design attribute domain integrity.  Implementing physical databases:  Create and alter databases; create and alter database objects; alter database objects to support replication and partitioned views; and troubleshoot failed object creation.  Retrieving and modifying data:  Import and export data; manipulate heterogeneous data; retrieve, filter, group, summarize and modify data by using Transact-SQL; manage result sets by using cursors and Transact-SQL; and extract data in XML format.
Programming business logic:  Manage data manipulation by using stored procedures, transactions, triggers, user-defined functions, and views; enforce procedural business logic by using stored procedures, transactions, triggers, user-defined functions, and views; and troubleshoot and optimize programming objects.
Tuning and optimizing data access:  Analyze the query execution plan; capture, analyze, and replay SQL Profiler traces; create and implement indexing strategies; and monitor and troubleshoot database activity.
Designing database security plans:  Control data access by using stored procedures, triggers, user-defined functions, and views; define object-level security including column-level permissions by using grant, revoke, and deny; and create and manage application roles.

MUST HAVE SKILLS:

Microsfot SQL Server
Windows 2000 and or 2003
Active Directory
ER Studio

Must be a US Citizen or Green Card Holder.
Unable to support H-1 visas at this time.

The client has the right to hire the consultant after 6 months at no fee to be paid

Project Description:

The Customer Account Data Engine (CADE) project will incrementally design, develop and implement a data foundation that includes the creation of on-line transactional processing data stores of “record” for taxpayer returns and accounts. It will replace the existing tape-based master files and integrated Data Retrieval System (IDRS) with new technology, new applications and new data bases. CADE will allow employees to post transactions and update taxpayer accounts and return data from their desks.

The Integrated Product Team (IPT) will analyze, design and develop the CADE solution modifications to the modernized applications and the associated CADE interfaces required to accommodate/interface with the Current Processing Environment (CPE) Individual Master File (IMF) and other external systems.  This team will also provide technical support for all of the CADE testing phases and the operational deployment period included in the scope of the project

·    Design strategies for migration from hierarchical structures to relational databases and integrating those on multiple     platforms.
·    Design and implementation of data warehousing and data mart activities in a heterogeneous database environment
·    The development and implementation of operational standards and protocols.
Knowledge transfer, transition of systems and mentoring.

Two or more years experience developing data warehouse solutions in Oracle environment, with demonstrated understanding of data warehousing methodologies

Ability to demonstrate an understanding of database structures and exhibits prior experience working in the child welfare system and understanding state legacy system.

One or more years experience working with human services case management (preferably child welfare and/or juvenile justice).

Two or more years general data modeling experience using enterprise modeling tools.

Must be a US Citizen or Green Card Holder.
Unable to support H-1 visas at this time.

DESCRIPTION OF PROJECT TASKS / DUTIES:

Task Description:

OVERVIEW / BACKGROUND

The Customer Communications Branch (CCB) Office delivers interactive voice processing systems and web based application capabilities that require maintenance and enhancement through FY08 and beyond for routine/on-going operations, as well as, for conversion/transition to a single Call Center Environment in a modernized setting.

Maintaining, enhancing, and implementing custom voice and Web based applications nationwide, among multiple Customer Service Sites and District Offices and Computing Centers is the primary responsibility of the CCB Office.  The maintenance and enhancement of these applications and subsystems involve numerous system interfaces and multiple project offices, which exponentially increases the complexity of maintaining and implementing the Integrated Customer Communications Environment (ICCE) in the service’s Call Center Environment (CCE).

The CCB Office maintains interactive voice processing applications on three voice response subsystems, Aspect Customer Self Service, Intervoice TRM & VXML Telephone System, that allows taxpayers to place calls to the service’s Toll-Free telephone services and, through a series of prompts, using either Touch-Tone or voice responses, to resolve basic to complex account inquiries without human intervention.  All of the interactive applications (IA), (e.g., Refund Inquiry, Location, Voice Balance Due, etc.) are integrated which allows callers to invoke and navigate from one IA to another, so that a full range of services can be accomplished in one call.  All applications are designed to interact with the Customer Communications Interactive Processors (CCIP), a taxpayer account data processing system, to obtain legacy taxpayer account information.

One of the IRS Customer Service business vision goals is to shift an increasing percentage of the IRS’ telephone assistance work (approximately 55 million telephone calls) from Customer Service Representatives (CSR) to automated telephone applications.

Our web applications reside on Security and Technology Infrastructure Release (STIR) platforms (subsystem) at Martinsburg Computing Center (MCC) and vendor-operated Web Hosting Sites in support of the IRS modernization.  The web applications are also designed to interact with the CCIP account data processing system to obtain legacy taxpayer account information.

One web-based application enables the IRS to provide 1040 class filers, who are expecting a refund, with the capability to check the status of their refund on the Internet.  This feature provides taxpayers with an alternative to telephone service.  The web-based applications operate 24X7 and have the potential of reducing the transfer of routine refund telephone calls to Customer Service Representatives (CSRs); thereby enabling them to handle other taxpayer inquires.  Other ICCE Web applications that will require O&M support include Online Payment Agreement (OPA), Modernized Internet Employer Identification Number (ModIEIN), Individual Taxpayer Identification Number (ITIN), Individual Customer Account Services (ICAS), and Economic Stimulus Package (ESP).  ICAS R 1.0 is scheduled to exit MS 5 in April 2009.  New capabilities identified in the scope of this TO include ICAS R 2.0 (beginning at MS 2) and Authentication Retention R 1.0.

We require a Tech Lead resource that will have the following responsibilities
·    Responsible for providing high level systems design; this includes specifying the component packaged and custom applications, class diagrams, sequence diagrams, activity diagrams, etc.
·    Coding and designing low level design of more complex features
·    Communicating risks and issues to project management and agency
·    Using best practices for development and ensuring they are used across the project
·    Ensuring proper use of current technical resources for completion of project
·    Conduct code reviews of the system being developed
·    Assist in testing efforts, perform unit testing and fixes during testing phase
·    Create/document deployment and operational procedures

Deliverables:
·    All documentation regarding system design (with assistance from Programmers)
o    Detailed System Architecture Diagram
o    Data-flow Diagram
o    Class Diagrams
o    Activity and State Diagrams
o    Component Diagrams
o    Deployment Diagrams
o    Configurations
·    Build and unit tested modules for the system
Use cases and misuse cases for handoff to QA team

Specialist III (Windows Systems Engineer):
Proposed candidates must have a minimum 8 years of technical server administrator; They must possess excellent technical knowledge of the Windows 2003 Enterprise Server platform; Practical server support experience within a large-scale, complex environment. Candidate must have experience with Citrix, Windows 2003 Group Policy, Active Directory, Domain and Forest migrations and trusts, Microsoft Clustering, Shadow copy, TCP/IP, LDAP, HTTP, DHCP, WINS, DNS, Exchange 2003/2000/5.5.
DESIRABLE SKILLS/EXPERIENCE

Specialist III (Windows Systems Engineer):
Remote Installation Services, SQL Server 2000, NetIQ, Live Communications server 2005, Blackberry
Enterprise Server, Intelimirror and Group Policy, Internet Information Server 6.0, McAfee ePolicy Server, Citrix, Internet Security and Acceleration Server 2000/2004. Experience working with System Management Server 2003 and Software Update Services, skilled expertise with installing, configuring and managing redundant systems such as NLB or Cisco load balanced WEB and Terminal server farms, database server clustering, NAS/SAN configurations. Strong organizational, time management, oral and written communication skills are necessary; Ability to articulate to all levels of Management in clear, concise understandable terms is critical. Improve DNS, DHCP, NIS, NFS, Samba, and NTP mechanisms for optimal stability and redundancy for both the intranet and extranet environments. Enhance server and end user security through automated and procedural best practices. Conduct server security threat assessments and recommend / implement required modifications. Experience building scalable, thoroughly-monitored, stable IT server and application solutions. Highly developed interpersonal and communication skills interacting with support staff, third party partners, customers, engineers, estaff. Capable of developing easily understood written documentation.